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This year the Indiana Library Federation is hosting 5 regional conferences throughout the state. Registration rates are $40 for Members and $50 for Non-members. Registration can be found by clicking on your preferred region. Please feel free to attend ANY of the Regional Conferences.

KEYNOTE: Exercising Your Hospitality Intelligence
Dr. Godwin Charles Ogbeide will teach us the elements of hospitality intelligence and best ways to exercise hospitality intelligence in the library. What is hospitality and how does it differ from customer service?  How does your hospitality intelligence come through your natural personality and passion for libraries? Learn what the research shows and how we can serve our communities through hospitality. (Dr. Ogbeide will be the Keynote Presenter for all regions with the exception of the Northwest Region.)

ABOUT THE PRESENTER:  Dr. Godwin Charles Ogbeide is an Associate Professor in the Department of Tourism, Conventions, and Event Management at IUPUI. His research has focused on Hospitality and Tourism Leadership, Destination Competitive Advantage Strategy, Hospitality Complaint Management, as well as the implications of leadership policies and marketing strategies on stakeholders’ behavior and satisfaction in the hospitality and tourism industries. 

If you have difficulties registering online please contact the office at 317-257-2040.

Southeast Conference program (draft) April 20 at the New Albany-Floyd County Public Library
      

Register for Southwest Conference - May 15 at Indiana State University (Terre Haute) (Click here for a group form)
      Southwest Conference program (draft)

Register for North Central Conference - May 18 at Indiana University Kokomo (Click here for a group form)
      North Central Conference program (draft)


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